Question 1

How do I install Equator flooring?

Accepted Answer

Equator features a click-lock installation system that's DIY-friendly. Float over most existing hard surfaces. For best results, acclimate planks for 48 hours before installation. We recommend using an underlayment for added sound reduction and moisture protection. Professional installation is also available through our Springfield and Lima showrooms.

Question 2

What warranty comes with Equator?

Accepted Answer

Equator from Timeless Designs Direct comes with a comprehensive manufacturer warranty covering defects in material and workmanship. Residential warranties typically range from 20 years to lifetime depending on the specific product line. Contact us for full warranty details specific to this product.

Question 3

How do I care for and maintain Equator?

Accepted Answer

Regular sweeping or vacuuming keeps your Equator flooring looking great. Damp mop as needed with a pH-neutral cleaner — avoid harsh chemicals, steam mops, or excessive water. Use felt pads under furniture legs and doormats at entrances.

Question 4

Can I order a sample of Equator?

Accepted Answer

Yes! We offer samples of Equator for just $0.99 so you can see the color and texture in your own space before committing. Samples typically ship within 1-2 business days.

Question 5

Is Equator good for pets and kids?

Accepted Answer

Equator is durable and suitable for family households. Check the product specifications for scratch resistance and warranty details. Contact our experts for personalized recommendations based on your household needs.

FabricType	Tufted
FiberContent	Nylon
CommercialWarranty	15 years Limited Residential 7 years Limited Commercial NOTE: All Specifications are subject to normal manufacturing tolerances Warranty

Equator

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