Question 1

How do I install Willow flooring?

Accepted Answer

Willow features a click-lock installation system that's DIY-friendly. Float over most existing hard surfaces. For best results, acclimate planks for 48 hours before installation. We recommend using an underlayment for added sound reduction and moisture protection. Professional installation is also available through our Springfield and Lima showrooms.

Question 2

What warranty comes with Willow?

Accepted Answer

Willow from Timeless Designs Direct comes with a comprehensive manufacturer warranty covering defects in material and workmanship. Residential warranties typically range from 20 years to lifetime depending on the specific product line. Contact us for full warranty details specific to this product.

Question 3

How do I care for and maintain Willow?

Accepted Answer

Regular sweeping or vacuuming keeps your Willow flooring looking great. Damp mop as needed with a pH-neutral cleaner — avoid harsh chemicals, steam mops, or excessive water. Use felt pads under furniture legs and doormats at entrances. Luxury vinyl is waterproof and scratch-resistant, making it ideal for kitchens, bathrooms, and high-traffic areas.

Question 4

Can I order a sample of Willow?

Accepted Answer

Yes! We offer samples of Willow for just $0.99 so you can see the color and texture in your own space before committing. Samples typically ship within 1-2 business days.

Question 5

Is Willow good for pets and kids?

Accepted Answer

Absolutely! Willow is an excellent choice for households with pets and children. It's scratch-resistant, waterproof, and easy to clean — handling spills, paws, and everyday messes with ease.

Edge	Painted Bevel
CoreType	WPC
PlankSize	9â€ x 60â€
Thickness	7mm
WearLayer	20 mil
Installation	Angle/Angle Locking (Click)
SqftPerCarton	29.92
WaterResistant	true
PiecesPerCarton	8
CartonsPerPallet	60
ResidentialWarranty	25 Year Limited Residential Warranty

Willow

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