Question 1

How do I install Topaz flooring?

Accepted Answer

Topaz features a click-lock installation system that's DIY-friendly. Float over most existing hard surfaces. For best results, acclimate planks for 48 hours before installation. We recommend using an underlayment for added sound reduction and moisture protection. Professional installation is also available through our Springfield and Lima showrooms.

Question 2

What warranty comes with Topaz?

Accepted Answer

Topaz from Timeless Designs Direct comes with a comprehensive manufacturer warranty covering defects in material and workmanship. Residential warranties typically range from 20 years to lifetime depending on the specific product line. Contact us for full warranty details specific to this product.

Question 3

How do I care for and maintain Topaz?

Accepted Answer

Regular sweeping or vacuuming keeps your Topaz flooring looking great. Damp mop as needed with a pH-neutral cleaner — avoid harsh chemicals, steam mops, or excessive water. Use felt pads under furniture legs and doormats at entrances. Luxury vinyl is waterproof and scratch-resistant, making it ideal for kitchens, bathrooms, and high-traffic areas.

Question 4

Can I order a sample of Topaz?

Accepted Answer

Yes! We offer samples of Topaz for just $0.99 so you can see the color and texture in your own space before committing. Samples typically ship within 1-2 business days.

Question 5

Is Topaz good for pets and kids?

Accepted Answer

Absolutely! Topaz is an excellent choice for households with pets and children. It's scratch-resistant, waterproof, and easy to clean — handling spills, paws, and everyday messes with ease.

Edge	Painted Bevel
CoreType	SPC
PlankSize	7â€ x 48â€
Thickness	5.5mm
WearLayer	20 mil
Installation	Angle/Angle Locking (Click)
SqftPerCarton	24.292
WaterResistant	true
PiecesPerCarton	10
CartonsPerPallet	65
CommercialWarranty	10 Year Limited Light Commercial Warranty
ResidentialWarranty	25 Year Limited Residential Warranty

Topaz

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