Question 1

How do I install Clay flooring?

Accepted Answer

Clay features a click-lock installation system that's DIY-friendly. Float over most existing hard surfaces. For best results, acclimate planks for 48 hours before installation. We recommend using an underlayment for added sound reduction and moisture protection. Professional installation is also available through our Springfield and Lima showrooms.

Question 2

What warranty comes with Clay?

Accepted Answer

Clay from Timeless Designs Direct comes with a comprehensive manufacturer warranty covering defects in material and workmanship. Residential warranties typically range from 20 years to lifetime depending on the specific product line. Contact us for full warranty details specific to this product.

Question 3

How do I care for and maintain Clay?

Accepted Answer

Regular sweeping or vacuuming keeps your Clay flooring looking great. Damp mop as needed with a pH-neutral cleaner — avoid harsh chemicals, steam mops, or excessive water. Use felt pads under furniture legs and doormats at entrances.

Question 4

Can I order a sample of Clay?

Accepted Answer

Yes! We offer samples of Clay for just $0.99 so you can see the color and texture in your own space before committing. Samples typically ship within 1-2 business days.

Question 5

Is Clay good for pets and kids?

Accepted Answer

Clay is durable and suitable for family households. Check the product specifications for scratch resistance and warranty details. Contact our experts for personalized recommendations based on your household needs.

Edge	4-Sided Beveled Top Layer: 1.5mm Sliced Top Veneer Core: 7ply w/ Top Veneer Gloss: 5â€- 10â€ (Matte) Edge
Grade	ABCD
Species	White Oak
Surface	Wire Brushed
Texture	Wire Brushed
PlankWidth	7.5
Construction	Engineered
Installation	Cleat / Glue Assist / Floating Wear Finish
CartonsPerPallet	64

Clay

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